MOUNT CLEMENS, MI – Macomb County is proud of their 911 dispatchers. Every day they show up with a smile on their face not knowing what emergencies they will help handle that day.
One of the biggest challenges they face is staying calm when the caller is going through a very traumatic experience on the other end of the line.
On Friday November 9th, 2018, Dispatcher Koehler answered a 9-1-1 call from a frantic father. His wife was in labor at home and they would not make it to the hospital. Dispatcher Koehler did a fantastic job helping him to deliver the baby until paramedics could arrive.
This is Dispatcher Koehler and the audio from that delivery.