Wed. Aug 4th, 2021
Smart Communications

PONTIAC, MI – The Oakland County Sheriff’s Office has taken a huge step forward in revolutionizing operations and safety within the jail at zero cost to the taxpayers or inmates by using innovative technologies for inmate communications.

The Sheriff’s Office has partnered with Smart Communications, based in Tampa, Florida, which has state-of-the-art patented technologies to provide the Oakland County Jail with specialized inmate tablets. These tablets are specifically designed to automate internal and external communications, and, in turn, jail operations will be a paperless environment, which will increase agency safety and intelligence.

With implementing this new system, the Jail has eliminated all manual labor which had been required to process incoming and outgoing inmate mail. Further, this eliminates contraband and illegal drugs from entering the facility through normal postal mail. All inmate postal mail will now be sent directly to Smart Communications where the mail is screened and scanned into a high-definition color copy and delivered to the inmate electronically on specialized inmate tablets. Not only does it eliminate contraband from getting into the facility through the mail, but it will also keep staff and inmates safer through the current COVID-19 pandemic by decreasing the risk for transmission through the mail.

“Oakland County is proud to be the first county in the state of Michigan to implement this new smart mail technology, especially at no cost to taxpayers and will result in being able to redeploy staff to where they are needed most in the jail,” said Sheriff Michael J. Bouchard. “This is a win-win
opportunity for both streamlining our operations and increasing safety for our personnel, while at the same time, providing more diverse services and programs to our inmates.”

Each inmate will receive free communications with approved family and friends eight times per month on the tablet. This will allow inmates to maintain relationships with family and loved ones critical for success upon release. Inmates will also have complete access to a library on the tablets which will include education, substance abuse resources, cognitive behavior programming, as well as a complete law library. Having access to this programming, has been proven to dramatically reduce recidivism, change inmate behavior, and better prepare inmates when released back into the community.

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Smart Communications

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